MPG Hardware

Warranty

At MPG Hardware, we are committed to providing high-quality hardware products. This warranty policy outlines the terms and conditions under which we offer warranty coverage for our products. Please read this policy carefully before using or purchasing our hardware products.

  1. Warranty Coverage:

    a. We provide a [insert duration, e.g., one-year] limited warranty for our hardware products against defects in materials and workmanship under normal use.

    b. The warranty period starts from the date of purchase, as indicated on your purchase receipt or invoice.

  2. Warranty Claims:

    a. To make a warranty claim, please contact our customer service department within the warranty period. You may be required to provide proof of purchase, such as your purchase receipt or invoice.

    b. Warranty claims will be processed in accordance with our warranty policy. We reserve the right to inspect the product to determine the nature and cause of the defect.

    c. If the product is found to be defective and covered under warranty, we will, at our discretion, repair or replace the product or its defective parts. The repaired or replaced product will be covered under the remaining warranty period or for [insert duration, e.g., 90 days] from the date of repair or replacement, whichever is longer.

  3. Warranty Limitations:

    a. Our warranty does not cover:

    • Damage caused by improper installation, use, modification, or unauthorized repairs.
    • Damage caused by accidents, misuse, negligence, or acts of nature.
    • Normal wear and tear, cosmetic damage, or consumable parts.
    • Damage caused by compatibility issues or use with non-compatible accessories or components.

    b. Our warranty is valid only for the original purchaser and is not transferable.

    c. Any repairs, modifications, or alterations made to the product by unauthorized individuals or service providers will void the warranty.

  4. Exclusions and Limitations:

    a. To the extent permitted by law, our liability under this warranty is limited to the repair or replacement of the defective product or its parts. We are not liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products.

    b. Our warranty does not affect your statutory rights as a consumer, which may vary depending on your jurisdiction.

  5. Warranty Claim Process:

    a. To initiate a warranty claim, please contact our customer service department using the following contact information:

    • MPG Hardware
    • mpghardwareinfo@gmail.com

    b. Our customer service team will guide you through the warranty claim process and provide instructions on how to return the product if necessary.

  6. Governing Law and Jurisdiction:

    a. This warranty policy shall be governed by and construed in accordance with the laws of Delhi.

    b. Any disputes arising from this warranty policy or the use of our products shall be subject to the exclusive jurisdiction of the courts in Delhi.